All Kärcher professional machines are covered for 1 year manufacturing guarantee.

1.      All warranty periods commence on the date of purchase and are non-transferable.

2.      The guarantee is limited to the provision of repairs, free of charge within the specified period providing the conditions are met.

3.      Professional product guarantee does not cover accessories.

The Kärcher Guarantee is a manufacturing cover for your professional product. This Guarantee shall not apply to defects caused by;

·        Misuse

·        Neglect

·        Accidental Damage

·        Improper storage

·        Installation or careless handling

·        Frost damage/heat damage

·        Alteration not carried out or authorised by Karcher approved supplier

·        The use of incorrect supply voltage

·        Contaminated water supply

·        Unsuitable chemicals

Karcher will at their option repair, replace or refund the price of products which you notify us are defective within the time limits set out in the clauses above.

This warranty shall not apply to defects caused by misuse, neglect, accident, improper storage, installation or handling, frost damage, repair or alteration not carried out or authorised by us or the use of incorrect electrical supply voltage, contaminated water supply or unsuitable chemicals.  

If a fault has been suspected by the customer, Craigmore may arrange for collection of the machine or a call out to the premises for inspection and repair.  Inspection and repairs will be carried out free of charge if a genuine warranty fault has been found.  In the instance were no fault has been found, the customer will be liable for all warranty/inspection costs incurred including any collection/redelivery fees.

Click here to read more at Karcher Warranty UK 

Please note that consumables such as, but not limited to, outer and inner protection plates and the silver front of welding helmets are not covered by this warranty.

All Makita tools are covered by a standard 1 year warranty, however Makita Tools that are CE marked and (with the exceptions of Batteries, Battery Chargers, Accessories, Petrol Powered Products, Production Tools and Air Tools and Compressors) purchased on or after 1st July 2012, can benefit from an extra 2- year warranty (3-years in total). 

To avail of the extra warranty, customers must register their product within 30-days of purchase on Makita's website.  Full information on qualifying products and how to register can be found online at https://makitauk.com/3-year-warranty

All TB Davies products are tested to withstand normal wear and tear, but are not indestructible and can be damaged by misuse. Our warranty will not cover wear and tear, misuse and/or abusive treatment. But we do ensure a timely resolution at a fair price. Misuse may include, but is not limited to, damage by vehicles, tools, people, animals, falling objects, acts of God, and using the product in any matter contrary to the warning/instruction labels or for an application it was clearly not intended.

Before you send your product back for warranty review, please call us on 029 2132 0000 to obtain a Return Authorisation Number or RAN from our Customer Service Department. Return your product prepaid, insured, and well packaged. Include your name, address, phone number, proof of purchase, and a brief description of the problem. The address to return the product is

TB Davies (Cardiff) Ltd, Lewis Road, Cardiff, CF24 5EB
T: 029 2132 0000
F: 029 2070 2386
E: [email protected]

This shall be in lieu of any other warranty, expressed or implied, including, but not limited to, any implied warranty of merchantability or fitness for a particular purpose. The liability of TB Davies.com under this warranty shall be limited solely to repair or replacement of the ladder within the warranty period; and TB Davies.com. shall not be liable, under any circumstances, for consequential or incidental damages, including but not limited to, personal injury or labour costs. This warranty does not affect your statutory rights. Manufacturing specifications are subject to change without notice.